ASSIST Solutions Corp. will manage the personal
information provided to us by our customers
by the policies indicated below.
1. ASSIST Solutions will comply with the
laws and regulations concerning the protection
of personal information, and take all necessary
measures to protect the personal information
of the customer.
2. The Purposes of Using the Personal Information
The personal information provided by the customer
will only be used in the following circumstances:
- with respect to the services, a) for confirmation
of the individual's identity, b) for billing
purposes, c) for notification purposes relating
to installation dates, service suspension,
contract termination, and changes in charges
and/or service conditions, and, d) for any
other purposes necessary for the provisioning
- with respect to the services, a) to conduct
the promotion of our services, b) to conduct
customer surveys, and, c) to send promotional
materials, gifts, etc. by means including
telephone, email, and postal service;
- for purposes of improving our existing
services, and for developing new services;
- to answer any inquiries, or provide consultation
as may be requested by the customer;
- for any other matters not listed above,
as long as it is agreed on by the customer.
In addition to the uses of personal information
listed above, ASSIST Solutions may specify
other ways of use, through the provisioning
of services and customer surveys.
3. To properly manage personal information,
ASSIST Solutions will persist in making continuous
efforts to: 1) maintain company standards
and internal control in order to protect the
personal information, 2) properly educate
and train our employees, and, 3) take appropriate
measures against illegal access, loss, destruction,
falsification, and disclosure of personal
4. Entrustment of Personal Information
The personal information under our management
may at times be entrusted to ASSIST Solutions'
business partners, but only when it is necessary
for the fulfillment of purposes listed above.
In such cases, we will choose appropriate
companies who have implemented the necessary
measures to protect personal information,
and we will take all necessary actions including,
but not limited to, entering into contractual
agreement with such companies to protect the
personal information of the customer.
Notwithstanding anything to the contrary
stated above, ASSIST Solutions may provide
personal information of the customers to governmental
institutions (e.g. courts and police) if requested
according to proper legal procedures.
If you have any queries regarding management
of personal information, or if you wish to
request the disclosure of your personal information
that you have provided to us, please contact
Toll free: 0120-660-470 [10:00AM - 6:00PM
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Guarantees and Limits of Liability
Use of the ASSIST Solutions official website
is the responsibility of the user. ASSIST
Solutions assumes no responsibility what so
ever for any and all damages caused by the
use of information taken from this website,
or from that of other companies that are linked
from this website.
The ASSIST Solutions official website is
managed by ASSIST Solutions. Although the
site can be accessed from countries around
the world, each with their own set of laws
and regulations, the users who have accessed
the site and ASSIST Solutions both agree that
the use of this site is governed by the laws
of Japan and the regulations of the Tokyo
Metropolitan Government, regardless of any
differences in applicable legal principles.
ASSIST Solutions provides no indication of
the suitability of the content of their official
website for the users' particular environments.
This site is accessed by the user's own free
will, and responsibility regarding the use
of this website lies with the customer.
Thank you .
ASSIST Solutions Corp.
Customer Support Team
Revised 1st, March, 2013