We can dispatch our skillful in-house tech staffs to your residence or office for your needs.
We can provide you with on-site tecnical support service. If you would like for our technicians to visit your residence and provide technical assistance, please let us know.
We also provide “Remote Access Services” which means it allows our technitions to do support via Remote Access Software over the Internet connection to fix up the issue (depends on what the issue is).
Onsite Network and Computer Support Service
*Some examples of our services are internet connection set-up, LAN wiring installation, Wi-Fi setup, computer virus removal, OS installation, data transfer and data rescue.
*Depending on the details of your request, there may be additional fees. In this case, we will explain in advance, and also please feel free to tell us your requests in advance.
*Prices shown above are excluding tax (10%).
Remote Network and Computer Support Service
*This service is different from onsite support and we can try to check or fix computer or router setting through a dedicated remote access application.
*If the problem can not resolved in 30 minutes through Remote Access Support, it has to be upgraded to onsite support (or cancel it).
*Prices shown above are excluding tax (10%).
Onsite TV Support Service
*Some examples of our TV support services are satellite TV setup, optical fiber TV setup, TV system setup and sound system setup.
*Depending on the details of your request, there may be additional fees. In this case, we will explain in advance, and also please feel free to tell us your requests in advance.
*If you would like us to setup an independent sound speaker system at the time of your TV system up, there is a 10,500 yen of additional service fee required.
*Prices shown above are excluding tax (10%).
Yes, the Assist Solutions technical team is able to visit your residence for device set up including Wi-Fi routers, printers, Apple TVs etc.
Our tech consulting team will be able to make suggestions based on your residence layout and requirements. Please contact us at info@asolutions.co.jp for a free consultation.
Yes, we are able to offer the Onsite Support service as a stanalone service.
Our In-Home Technical Assistance service can be provided in Tokyo, Saitama and Kanagawa prefecture.
*Please note that this service may not available in some areas within the above prefectures.
For more information, please contact us at info@asolutions.co.jp
By Online Form (Anytime)
By Chat (Anytime)
Click bottom right “Chat Button” ↘️
By Phone (9:30-18:00 JST)
Toll Free within Japan
0120-660-470
From Overseas (Incur Overseas Calling Rates)
+81-3-3560-1006
Access
Subway Oedo Line / Nanboku Line
Short distance walk from exit 6
of Azabu-Juban Station
(1F of our building is Domino’s Pizza)
Address
3F Azabu Maruka Bldg.,
3-8-2 Higashi Azabu, Minato-ku,
Tokyo 106-0044
Tel: 03-3560-1006 Fax: 03-3560-1007
